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Entry tags:
Fuckadoodle
Fuckity fuck fuck.
This morning I got up and got in my chair and -- snap! -- the joystick broke
(Not the joystick itself, but the mounting bracket -- because I can't reach the armrest, which is where wheelchair joysticks normally live, I have a bar that brings the joystick more in the middle, and there is a bracket that clamps onto the bar to hold the joystick at the right angle. The joystick is still attached but it doesn't stay up, just flops out of my reach.)
Luckily my morning aide -- *not* the aide of very little brain -- was able to hang around for a few hours and do things like hold the joystick where I could reach it so I could go out and eat breakfast, or prop it up with a neck pillow.
I called UnMotion and they offered to send someone out on Monday. Not acceptable. They said I could bring it in this afternoon. Annoying (it's not close, plus going from here to sac on Fridays is horrible because of mountain weekend traffic) but better. They also did a service thingie using an app that lets them access my camera, so that they could figure out if they had the right part. They were supposed to call me back and let me know whether or not to come in (because if they needed to order a part, there'd be no point in going in).
Which of course they didn't, because they suck.
I eventually -- after lots of calling the service department with no answer -- got ahold of someone at reception who was very nice and helpful and walked over to the warehouse to find out.
(The answer was they think they have what they need, can't guarantee it without having the chair there but I should come in.)
And of course a) I couldn't tilt back without the joystick flopping onto my stomach, so I'm deeply uncomfortable; b) driving the chair is hella awkward and my shoulder is probably going to hurt tomorrow; c) my anxiety is ratcheted sky-high because of all this, which makes being in freeway traffic minor hell (but at least I'm not driving); and d) I was going to get to have a knitting friend come visit and I had to cancel. :((((((
Edit: 3:51 and I'm out. Fix took five minutes. Once they found the right piece.
This morning I got up and got in my chair and -- snap! -- the joystick broke
(Not the joystick itself, but the mounting bracket -- because I can't reach the armrest, which is where wheelchair joysticks normally live, I have a bar that brings the joystick more in the middle, and there is a bracket that clamps onto the bar to hold the joystick at the right angle. The joystick is still attached but it doesn't stay up, just flops out of my reach.)
Luckily my morning aide -- *not* the aide of very little brain -- was able to hang around for a few hours and do things like hold the joystick where I could reach it so I could go out and eat breakfast, or prop it up with a neck pillow.
I called UnMotion and they offered to send someone out on Monday. Not acceptable. They said I could bring it in this afternoon. Annoying (it's not close, plus going from here to sac on Fridays is horrible because of mountain weekend traffic) but better. They also did a service thingie using an app that lets them access my camera, so that they could figure out if they had the right part. They were supposed to call me back and let me know whether or not to come in (because if they needed to order a part, there'd be no point in going in).
Which of course they didn't, because they suck.
I eventually -- after lots of calling the service department with no answer -- got ahold of someone at reception who was very nice and helpful and walked over to the warehouse to find out.
(The answer was they think they have what they need, can't guarantee it without having the chair there but I should come in.)
And of course a) I couldn't tilt back without the joystick flopping onto my stomach, so I'm deeply uncomfortable; b) driving the chair is hella awkward and my shoulder is probably going to hurt tomorrow; c) my anxiety is ratcheted sky-high because of all this, which makes being in freeway traffic minor hell (but at least I'm not driving); and d) I was going to get to have a knitting friend come visit and I had to cancel. :((((((
Edit: 3:51 and I'm out. Fix took five minutes. Once they found the right piece.
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Boo for it needing fixing at all.
*hugs*
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Thank god
It's so fucking INFURIATING when we outsource our bodies to machinery and it breaks.