I think Company of FAIL needs its own tag

So. Y'all remember how the controller for one of the functions of the chair (side tilt) has been broken-but-functional since at least last September, and definitely b0rked since a week ago last Sunday? and my chair is, as a result of the maintenance or the b0rkage, moving at a speed of about two centimeters a millennium? and I can't go anywhere because I can't cross the fucking street?

And y'all remember how the paperwork from last September-or-whatever got lost, and then after the b0rkage, when it was fucking critical, the insurance company apparently hadn't gotten the authorization that the FAIL people supposedly sent, so as of Friday they were re-faxing the authorization?

My dad got a call from them yesterday. Apparently, the insurance has approved their request...

...so they are now ordering the part.

Which will take at least a week or two to get here.

I am really fucking not sure whether to laugh or cry or scream. Or all three.