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After an /extremely/ entertaining exchange with GW support, approximated by the following:
Me: "Er. I seem to have forgotten login info for my accounts. halp?"
Them: "Sure, but you need to verify ownership. Please provide name, email address, residential address, date of birth, retail access keys for all campaigns on all accounts, the last four digits of the credit card used to make any online store purchases, your social security number, and your firstborn child." (Okay, I exaggerate: they did not ask for the last two.)
Me: "... ... ... um. Here's the information that will probably be useful and that I feel safe giving you. As to the retail access keys, hahahahahahahaum oh wait you were serious."
Them: "Right-o. I have reset your NCSoft master account password. An automatically generated email has been sent to your [email address that is nothing close to anything I have ever had] email address. Here's the login info for your NCSoft master account and for your game accounts."
[pause while I log into the site, change master account password, try to log into the client, get a "lolno", change passwords on both my accounts, try again to log in using the correct emails and (new) passwords and character names, and got a code 045 error (account may have been accessed by an unauthorized individual, further access to the account has been blocked until this matter can be resolved, etc.) Erp.]
Me: "Okay, first, thanks. Second, [email address]? wtf? that is not mine. Third: [describes situation] Help plz."
Them: "Thanks. Your Guild Wars accounts have been unblocked. You may log in to your Aion game account at this time."
...I am vastly, desperately hoping that the email address thing is just a copy/paste error in their response to me, although having changed the password I think I may be okay even if an email did get sent out. But, c'mon, I don't even /have/ an Aion account.
o.O
... anyway. After that loltastic adventure, I finally got access to my accounts. And am doing a character inventory thing.
( So far, that involves waiting for the files to download. lol? )
Okay. That was seriously not what I remembered. Either I gave kama-or-someone-bpaish access to both accounts so they could do as they wanted with the contents -- which I don't remember doing, but if I did, please tell me so I can stop spazzing -- or my account was hacked at some point.
Either way, the characters I'd be most likely to return to are missing armor and weapons and who knows what else.
Which ... is not helping with the whole "get back into GW yey" plan.
Me: "Er. I seem to have forgotten login info for my accounts. halp?"
Them: "Sure, but you need to verify ownership. Please provide name, email address, residential address, date of birth, retail access keys for all campaigns on all accounts, the last four digits of the credit card used to make any online store purchases, your social security number, and your firstborn child." (Okay, I exaggerate: they did not ask for the last two.)
Me: "... ... ... um. Here's the information that will probably be useful and that I feel safe giving you. As to the retail access keys, hahahahahahahaum oh wait you were serious."
Them: "Right-o. I have reset your NCSoft master account password. An automatically generated email has been sent to your [email address that is nothing close to anything I have ever had] email address. Here's the login info for your NCSoft master account and for your game accounts."
[pause while I log into the site, change master account password, try to log into the client, get a "lolno", change passwords on both my accounts, try again to log in using the correct emails and (new) passwords and character names, and got a code 045 error (account may have been accessed by an unauthorized individual, further access to the account has been blocked until this matter can be resolved, etc.) Erp.]
Me: "Okay, first, thanks. Second, [email address]? wtf? that is not mine. Third: [describes situation] Help plz."
Them: "Thanks. Your Guild Wars accounts have been unblocked. You may log in to your Aion game account at this time."
...I am vastly, desperately hoping that the email address thing is just a copy/paste error in their response to me, although having changed the password I think I may be okay even if an email did get sent out. But, c'mon, I don't even /have/ an Aion account.
o.O
... anyway. After that loltastic adventure, I finally got access to my accounts. And am doing a character inventory thing.
( So far, that involves waiting for the files to download. lol? )
Okay. That was seriously not what I remembered. Either I gave kama-or-someone-bpaish access to both accounts so they could do as they wanted with the contents -- which I don't remember doing, but if I did, please tell me so I can stop spazzing -- or my account was hacked at some point.
Either way, the characters I'd be most likely to return to are missing armor and weapons and who knows what else.
Which ... is not helping with the whole "get back into GW yey" plan.
